Set Up BIAS Hosted Email on iPhone or iPad

Before you begin

Obtain:

• full email address;
• mailbox password;
• incoming mail server hostname;
• outgoing mail server hostname.

Use the settings shown in cPanel under Email Accounts → Connect Devices.

Steps

1. Open Settings.
2. Open the Mail account settings for your current iOS/iPadOS version.
3. Choose Add Account.
4. Choose Other.
5. Choose Add Mail Account.
6. Enter your name, full email address, password and a description.
7. Select IMAP.
8. Under Incoming Mail Server, enter:

• hostname supplied by cPanel;
• full email address as username;
• mailbox password.

1. Under Outgoing Mail Server, enter:

• SMTP hostname supplied by cPanel;
• full email address as username;
• mailbox password.

1. Save the account.

Typical secure settings

IMAP: 993 with SSL/TLS
SMTP: 465 with SSL/TLS
or
SMTP: 587 with STARTTLS

Use the settings specified for your server.

If the phone asks about a certificate

Do not ignore unexpected certificate warnings.

Verify that you entered the correct server hostname. If the warning continues, contact BIAS Support.