Cybersecurity
What to Do If You Clicked a Suspicious Link
Take immediate action if you clicked a link you now believe may have been malicious.
- Applies to
- BIAS clients
- Estimated time
- 5 minutes
- Last updated
If you only clicked the link
Close the page.
Do not enter any credentials or information.
Contact your administrator or BIAS Support if you are concerned.
If you entered your password
- Change the affected password immediately using the legitimate service.
- Do not reuse the same password elsewhere.
- Contact BIAS Support.
- Review or reset MFA if instructed.
- Check for suspicious account activity.
If you downloaded or opened a file
Stop using the file.
Do not continue opening or running it.
Contact BIAS Support for assistance.
If the computer behaves unexpectedly, disconnect it from the network if instructed by BIAS or your administrator.
Still having problems?
Choose the support option that best fits your issue.
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