Our BIAS Support department is made up of product-specific Client Care Teams that are organized to provide you with the utmost satisfaction and attention to detail by consistently providing award-winning support. Our objective is to set the highest standard of customer service for our clients. Please click on the Link/Button above to submit a support request.
All data passing between host and guest systems is fully encrypted and protected from unauthorized access. This includes all screen data, file transfers, keystrokes, and chat messages. Our remote support employs a 256-bit AES encryption algorithm, similar to that used by many banking and government institutions.